Presenter: Christina Throndson, Vice President, VGM Forbin
Following up on Christina’s recent webinar that highlighted the importance of “owning” your Google business listing and managing it to attract customers, this session continues with the benefits of providing an excellent online customer experience (CX).
Christina will review best practices to engage users online, which is gaining importance as consumers value CX more than ever before. In fact, in 2020, it’s forecasted that buyers will base purchasing decisions on CX over prices or brand loyalty.
Don’t miss this opportunity to learn how you can improve your online presence to ensure a 5-star CX for your website visitors and improve your own bottom line.
Click here to learn more and to register.
Presenters: Dan Fedor, Director of Reimbursement and Education for U.S. Rehab and Ronda Buhrmester, Sr. Director Payer Relations & Reimbursement for VGM & Associates
Have you ever received a modifier denial (CO4 - modifier is not consistent with the procedure code) and wondered, "What combination of modifiers do I need to get this claim into the system?" Sure you have, and if you called Medicare to ask them, you were probably told, “I can't tell you.” You then wonder why they can’t tell you. Is it a secret? Super-secret? Like the secret sauce at a fast food restaurant? Although you may not want to actually know what’s in there!
It’s time for the chefs Dan and Ronda to share the SUPER-secret modifier recipe for DME claims. During the webinar, the chefs will share the recipe for the most common DME claims that include modifications to the recipe based on the equipment.
• Discuss the types of modifiers related to the different medical policies
• Review the proper order and meaning of the modifiers in order to submit a clean claim
• Identify the appropriate modifiers to append to related procedure codes
Click here to listen to the recording.